IT Services

IT Services

TCG offers full-cycle testing and quality assurance services for a broad range of applications. TCG’s quality assurance team applies a thorough testing approach on all our projects to ensure that our deliverables meet the absolute quality standards.

Our offshore team of dedicated quality analysts partner with our client resources throughout the project to understand the business domain and develop plans that comprehensively test the core functionality of it all. Our quality analysts are very proficient in all the standard testing types and they generate industry standard metrics that provide utmost transparency to the testing effort as well as the quality of the application systems.

Our quality assurance experts offer exceptional value to our customers by proactively identifying opportunities for testing automation by creating tremendous cost savings on subsequent testing efforts.

Through our 24/7 phone, email and request management system, our clients get access to our help desk team for assistance on anything. Our help desk team has a vast knowledge of various functional domains and leading commercial software packages through which we can meet our client’s support needs. Our team can seamlessly integrate and provide a help desk outsourcing extension for any software application managed by our clients. Our support team provides critical reports that assist in identifying trends and developing solutions that better serve our clients.

Through our 24/7 phone, email and request management system, our customers get access to our help desk team for assistance, virtually for any subject matter. Our help desk team has a vast knowledge of various functional domains and leading commercial software packages through which we can meet our client’s support needs.

Our team can seamlessly integrate and provide a help desk outsourcing extension for any software application managed by our client. Our support team provides critical reports that assist in identifying trends and developing solutions that better serve our customers.

Training & Education

TCG offers comprehensive training services for corporations and individuals. We offer a broad range of structured training programs on information technology that are designed to meet the specific training needs of individuals and organisations.

We specialise in helpdesk support training programs for enterprises and agile project management, business analysis, quality assurance and Microsoft Office tools training for individuals.

Our team of instructors are active professionals who have a passion for teaching and brings a wealth of knowledge with relevant experiences in the industry. Our rigorous interview process enables our team of experts to thoroughly evaluate their competency levels, effectiveness in teaching and fit for the role.

We are committed to providing training solutions that are on par with the rapidly evolving technology platforms and the business environments. Our training programs prepare our customers to meet emerging challenges from the rapidly changing environment and accelerate their ability to reap the value of investing in training.